Mission Statement
Home Office Licensed Explosives Search Dog Service
Kovert is committed to providing our clients with the highest achievable level of service. Our priorities will be those of our client and we will work with them in partnership, focusing our patrol and search activities on specific needs, based at any given time upon available intelligence, crime pattern analysis, and known terrorist threat levels. Our aim is to maintain our operational service at the height of professionalism, it will be high profile and impactive, creating an environment in which the client and the visiting public feel protected by a visible deterrent, displaying a sincere commitment to reducing crime and the threat of terrorism.
Our quality of service will always be based in the quality of our people, and we continue to operate a policy of recruiting individuals with a skills profile that compliments our business.
We also continue to invest heavily in training for our staff, and this is underpinned by support and supervision for our personnel, ensuring that the customer receives a qualified and auditable product. It is because we have recruited a team of highly qualified instructors to conduct our canine selection and development processes, and it is because all of our processes are auditable, that our commitment to providing the client with the best possible dog resources remains unquestionable.
At Kovert we will maintain regular contact with our client, ensuring that our service is focused on customer needs, and we will retain customer confidence by conducting our business in a manner that is open, honest and innovative, but above all, founded in our integrity and professionalism.
